2023 sales: $3.8 billion
Previous ranking: 14
Employees: 2,830 full-time, 200 part-time
1000 AAA Drive
Heathrow, FL 32746
Phone: (407) 444-7874
Website Executives
EXECUTIVES PRESIDENT/CEO: Marshall Doney
SVP, TRAVEL: Paula Twidale
COMPANY FACTS
* Privately held company.
* Owned by AAA members.
* Sells directly to consumers.
* Works with 250 independent contractors.
* Sales: 95% leisure, 5% business.
2023 DEVELOPMENTS
* Integrated the Feefo review and feedback management platform into AAA Trip Canvas, its travel research site.
* Added Costa Rica to the AAA Diamond Program.
LOOKING AHEAD
* Digitalizing its travel information resources.
* Expects to continue seeing increased demand for cruise and tour and European destinations as well as continued strong domestic travel growth.