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Hurricane Beryl leaves more than destruction in its wake
Pleasant Holidays' Jack Richards discusses the challenges major storms pose for advisors and their clients.
The voice from Embark Beyond
Annie Fitzsimmons, the agency's new editor in chief of special projects and content, is on a mission to reach clients and...
Best service lessons with hospitality living-legend Horst Schulze
In this ReThinking Tourism video, columnist Doug Lansky interviews the Ritz-Carlton founder about some of the key factors to...
The do's and don'ts of selling travel insurance
There are several conditions that travel advisors need to meet to sell travel insurance to clients. Here's what advisors need...
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Features
With hotel prices so high, a little something extra never hurts
Hoteliers recognize that even well-to-do guests feel they're being 'nickeled-and-dimed' for ancillaries on top of high rates....
Luxe hoteliers tout growth plans at L.E/Miami trade show
Expansion, whether in terms of property count, amenities or geographic scope, emerged as a theme at this year's show.
Examining how travel advisors book hotels
We surveyed nearly 450 advisors on how they book accommodations for their clients. The results shed light on booking channels,...
Demand for U.S. hotels drops, forecast adjusted
At the NYU International Hospitality Industry Investment Conference, STR president Amanda Hite said there's softness in the...
Warm welcome at renovated Teton Mountain Lodge & Spa
The hotel just last year finished a major renovation project where the lobby, rooms and Spur restaurant were completely...
Hyatt's next all-inclusive brand targets a different demographic
Hyatt wanted to create a space for that Gen-Z traveler who, one exec said, "may not yet have a ton of disposable income or be...
Michelin Keys unlocks way for high-end hotels to stand out
Michelin built a strong reputation on its Star ratings for restaurants, and advisors who sell luxury travel envision that...
Timbers makes its pitch to luxury advisors
Timbers Co. may be relatively modest in scale, but its foothold in prime luxury locales and emphasis on residential-style...
Abracadabra: The Rio Hotel & Casino in Las Vegas gets a transformation
Magicians Penn & Teller are still up to their old tricks, but just about everything else at the hotel is getting a refresh,...
Hotels offer classic game nights, and it's a winner for guests
Guests are putting down their phones and turning off Netflix to play mahjongg, Scrabble, Uno, Spades and other games.
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