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How airlines are evolving their operations with generative AI

How airlines are evolving their operations with generative AIGenerative artificial intelligence could be a game-changing technology when it comes to simplifying the complicated operations...

Hawaiian is one of the airlines that filed suit against the DOT over the fee-disclosure rule.

Hawaiian Airlines says fee-disclosure rule will harm agency distributionIn a worst-case scenario, Hawaiian said it would need to halt all traditional GDS sales if the DOT implements its rule for...

American said that its stick-based NDC approach cost the airline market share among travel agencies.

American Airlines shows its softer NDC side. Will it help agents' adoption?Will American, and the industry more generally, lose momentum in terms of NDC adoption due to AA's course reversal?

Southwest CEO Bob Jordan (right) shakes hands with former CEO and current chairman Gary Kelly in February 2022. An activist investment firm is calling for both to be removed.

Southwest signals it will fight after investor calls for CEO ousterSouthwest CEO Bob Jordan is amenable to making changes to increase revenue, but Jordan said he will not resign.

The first Turkish Airlines flight to Denver sits at the gate shortly after arrival on June 11.

Turkish Airlines envisions having 20 U.S. gatewaysThe carrier just launched service to Denver, its 14th U.S. route, and is targeting Minneapolis, Charlotte, Philadelphia and...

American last week began paying commissions on sales of three NDC bundles.

American Airlines unveils revised NDC plans, returns fares to GDSsAmerican plans to soon begin selling dynamically priced fares in NDC channels. The carrier also will introduce bundled fares...

The airline industry has committed to achieving net-zero emissions by 2050

At IATA conference, doubts about sustainable fuel goalsAirline leaders are dubious about the International Civil Aviation Organization's goal of reducing aviation emissions 5%...

A Cathay Pacific Boeing 777-300ER plane over Hong Kong.

Cathay Pacific's U.S. service is climbing, with some obstaclesThe Hong Kong-based airline has been negatively impacted by Boeing's delivery woes.

Frontier's new fare bundles are designed to mimic what a flyer would receive from a full-service airline for an economy or extra-legroom seat.

At IATA show, United CEO disparages Frontier's new strategyFrontier has been trying to attract more business travelers with bundled fares and more routes from major airport hubs. Scott...

The DOT has begun a rulemaking process to set training requirements for workers who load wheelchairs or transport passengers onto planes in chairs.

Advocacy groups praise FAA bill's accessibility measuresThey envision that flying will become a safer and more comfortable experience for travelers with disabilities.