2023 sales: $611.4 million
Previous ranking: 25
Employees: 319 full-time, 4 part-time
2150 S. Washburn St.
Oshkosh, WI 54904
Phone: (920) 236-8000
Website Executives
EXECUTIVE CHAIRMAN: David Juedes
CEO: Chip Juedes
COO: Beth Marino
CHIEF INFORMATION OFFICER: Sam Hilgendorf
CHIEF CULTURE OFFICER: Audra Mead
CFO: Megan Pruno
COMPANY FACTS
* Privately held company.
* David and Chip Juedes are majority shareholders.
* Owns Fox Meetings and Incentives and Fox Group Vacations.
* Sells directly to consumers.
* Sales: 86% business, 9% leisure, 5% other.
* A BCD Travel affiliate and a member of the Signature Travel Network.
2023 DEVELOPMENTS
* Enhanced associate benefits with flexible time off, an expanded holiday calendar, a wellness program with an incentive tied to it, expanded bereavement leave, an engagement fund, a life-event recognition program and flexible schedules.
* Recognized by Forbes as one of America's Best Small Employers in 2023.
* Began migration from Travelport Apollo to Travelport Plus and rolling out a new traveler profile tool built using the Umbrella Faces platform.
* Created a proprietary group air management system.
* Launched an AI tool, giving access to internal documents that helped create efficiencies throughout the organization.
LOOKING AHEAD
* Evolving and increasing the value of Fox Portal (Connect).
* Modernizing the business intelligence platform to increase the value and user experience for reporting.
* Adding associate benefits to include the Calm App, reduced health insurance premiums, an enhanced employee assistance program, a lifestyle spending account and a better 401(k) match.
* Launching a new website.
* Enhancing its 3i Academy, training for advisors.
* Prioritizing a multilayered approach with travelers and business customers to address continued airline content fragmentation.
* Because of consolidation, company says customers are looking to partner with a TMC dedicated to custom solutions and high-touch customer service.
* Seeing extreme growth of VIP360, offering high-touch support for executives and anticipating it to continue.
* Seeing a plateau in vacation travel sales with the impact of an election year, especially among midmarket customers, and the overall slowdown of "revenge travel."
* Seeing and anticipating further growth in full meeting management because of the new landscape of associates being spread throughout the world and the need for companies to bring teams together in person.