2023 sales: $5 billion
Previous ranking: 9
Employees: 700 full-time, 1 part-time
5795 Ave de Gaspe, Suite 100
Montreal, Quebec H2S 2X3, Canada
Phone: (514) 276-0760
Website Executives
CEO/CO-FOUNDER: Frederic Lalonde
PRESIDENT/CO-FOUNDER: Dakota Smith
CFO: Daniel Calderon
GENERAL COUNSEL/HEAD OF CORPORATE DEVELOPMENT: Brian Carroll
SVP/GM, FINTECH: Ella Alkalay Schreiber
COMPANY FACTS
* Privately held company.
* Investors include Goldman Sachs Growth, Capital One, Omers Ventures, GPI Capital, Glade Brook Capital, WestCap Group, Accomplice, Inovia Capital, Brightspark Ventures and Citi Ventures.
* Sells travel and travel fintech directly to consumers in its app and B2B via Hopper Technology Solutions.
2023 DEVELOPMENTS
* Partnered with Uber UK to power flight bookings directly in Uber's app, strengthening Uber's ambition to create a seamless door-to-door travel solution.
* Added bank partners, including Australia's CommBank, to develop a travel portal for the bank's customers to launch this year; inked a deal with Brazil's Nubank to develop a comprehensive travel-booking tool for the bank's customers.
* Announced its first air partnership, with Air Canada, that integrates the company's fintech ancillaries directly into the airline's website. The Cancel for Any Reason product gives that airline's customers the flexibility to change their travel plans when booking on that website.
* Partnered with Flair Airlines to integrate premium disruption assistance into the airline's website. An example of one of the benefits: If the flight is delayed by a certain threshold or canceled the day of, the traveler is offered a broader rebooking option or a refund paid in full by Hopper, going above and beyond the baseline offering that airlines already provide.
* With more partners in the pipeline, the company's fintech ancillaries, e-commerce stack and end-to-end travel portals will soon become more widely available.
LOOKING AHEAD
* "Supercharging" its B2B division, Hopper Technology Solutions, which accounts for two-thirds of the company's total business.
* Improving its data advantage: The company ingests about 400 million search result sets, including about 20 billion priced itineraries, every day -- more than 7 trillion itineraries a year for more than 10 years. This historical data and its constant stream of new information train proprietary machine-learning models. It leverages these models to bring transparency, flexibility and cost savings to travelers.
* Optimizing its fintech products through the data stream. The travel fintech products are dynamically priced using a variety of data inputs. In the next year as its data moat grows, it will continue to improve dynamic pricing as it optimizes for partners in a variety of regions.
* Focusing on the continued growth of its B2B business around the world. With new bank travel portals, such as Nubank and CommBank, expected to launch this year, Hopper Technology Solutions will be servicing millions more travelers. It will continue to scale its novel fintech, travel agency and e-commerce stack to help customers and assist partners generate incremental revenue.