72 | Marvelous Mouse Travels

T0627MARVELOUSMOUSE_C_350 [Credit: Marvelous Mouse Travels]
2023 sales: $111 million
Previous ranking: Unranked
Employees: 2 full-time, 5 part-time

10107 Laurier Lane
Huntersville NC 28078
Phone: (704) 746-1924
Website

Executives

OWNER: Kari Dillon
OWNER: Jason Dillon

COMPANY FACTS

* Privately held company.

* Sells directly to consumers.

* Works with 299 independent contractors.

* Sales: 95% leisure, 1% business, 4% other.

* A member of Travel Leaders Network.

2023 DEVELOPMENTS

* Implemented a partner of the month program to work with strategic suppliers to focus business efforts and increase bookings.

* Added an advanced level in its training program.

* Added three part-time employees to its management team.

* Started a social media team, instead of working with influencers, to create more authentic content.

* Facilitating more groups business through support and education to agents.

LOOKING AHEAD

* Revamping training programs.

* Developed an agent advisory council.

* Completed the third edition of "A Marvelous Guide to Universal Orlando," with additional guides to be released.

* Ramping up its mail marketing program with vendors.

* The agent team that released the In My Cruise Era group cruise is developing other curated group cruise opportunities, including a Galentine's Day cruise for 2025 on Royal Caribbean.

* Currently outperforming sales in 2023 gives the company a positive outlook for the year. On pace to exceed $125 million in sales and seeing cruise sales continue to soar. Although there will likely be a slowdown in Q3 and Q4,  the company anticipates a strong year. 

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