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Hurricane Beryl leaves more than destruction in its wake
Pleasant Holidays' Jack Richards discusses the challenges major storms pose for advisors and their clients.
The voice from Embark Beyond
Annie Fitzsimmons, the agency's new editor in chief of special projects and content, is on a mission to reach clients and...
Best service lessons with hospitality living-legend Horst Schulze
In this ReThinking Tourism video, columnist Doug Lansky interviews the Ritz-Carlton founder about some of the key factors to...
The do's and don'ts of selling travel insurance
There are several conditions that travel advisors need to meet to sell travel insurance to clients. Here's what advisors need...
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Reality Check columns
Does our optimism resonate with travelers?
A headline has me thinking that agents' positive voices are needed.
A warmish welcome to new advisors
As we have now passed into 2024, I would like to direct a few comments and observations to the newest among us; those who,...
Royal Caribbean's Ultimate World Cruise is a social media bonanza
The sailing will end up being the most shared travel experience in history. Bet on it.
The Turen travel trends report: A travel advisor's predictions for 2024
Columnist and advisor Richard Turen gives his projections on what will be the year's top travel trends: Sustainability paired...
Welcome back to the Hotel Richard
This is how I'd welcome you to my perfect property, the Hotel Richard.
Welcome to the Hotel Richard
Here's what you would expect in a hotel designed by me.
Your goal should be to become a trusted advisor
A few things really do improve over time. The reputation of the American travel agent is one prime example.
Why I have never issued an airline ticket
When you can devote 100% of your energies to planning the non-air details of your client's travels, magic comes more easily.
Shattered peace on a quiet day in October
The devastating Hamas incursion and Israel's ensuing declaration of war have thrown travel advisors into crisis mode.
Are we going down without a fight yet again?
We’re facing off against AI travel planners. Will we fight back?
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