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How airlines are evolving their operations with generative AI

How airlines are evolving their operations with generative AIGenerative artificial intelligence could be a game-changing technology when it comes to simplifying the complicated operations...

Amadeus NDC content goes live in ConcurThe integration enables corporations and travel management companies using Concur to shop, book and service NDC content from...

Hawaiian is one of the airlines that filed suit against the DOT over the fee-disclosure rule.

Hawaiian Airlines says fee-disclosure rule will harm agency distributionIn a worst-case scenario, Hawaiian said it would need to halt all traditional GDS sales if the DOT implements its rule for...

Priceline chops more than 100 jobs

Priceline chops more than 100 jobsPriceline on Friday said it has laid off 103 employees, or 7% of its workforce.

Mark Pestronk

Getting help with debit memosHere are some tips for dealing with the too-common problem of debit memos.

American said that its stick-based NDC approach cost the airline market share among travel agencies.

American Airlines shows its softer NDC side. Will it help agents' adoption?Will American, and the industry more generally, lose momentum in terms of NDC adoption due to AA's course reversal?

Air Canada plans to go live with NDC content within Sabre in the coming weeks.

Air Canada to scrap GDS surcharge for most faresThe airline last year implemented an NDC strategy that offers incentive payments for NDC bookings and places a surcharge on...

Airlines' baggage handling improved in 2023

Airlines' baggage handling improved in 2023Despite a 30% year-over-year increase in passenger traffic, airlines reduced their rate of mishandled baggage by 9.2%,...

Starting in 2027, cruise ships based in Seattle must use shore powerSeattle says it is the first U.S. port to require ships to use shore power.

Mark Pestronk

Six tips for getting the best GDS dealIt's never been a better time to renew to an improved GDS contract. In my experience, there are six keys to getting the best...