2023 sales: $592.4 million
Previous ranking: 33
Employees: 117 full-time, 1 part-time
11538 San Vicente Blvd.
Los Angeles, CA 90049
Phone: (310) 575-5540
Website Executives
CHAIR/FOUNDER: Wido L. Schaefer
PRESIDENT/CEO: Brian W. Crawford
COO: Trudy Flores
SVP, LEISURE OPERATIONS: Doris Reiss
SVP, CORPORATE SALES: Jim Wright
COMPANY FACTS
* 100% employee owned.
* Provides corporate travel, meetings and expense management; program management consulting.
* Works with 188 independent contractors.
* $74.4 million in sales by hosted agents.
* Sales: 61% business, 34% leisure, 5% other.
* A member of BCD, Commonwealth Business Travel Group and Signature Travel Network.
2023 DEVELOPMENTS
* Partnered with Oversee to enhance service to corporate clients.
* Enhanced its quality-control system.
* Moved to a cloud-based telecom provider.
* Enhanced its communication offering to include text and chat.
LOOKING AHEAD
* Implementing a new CRM solution.
* Based on Q1 results, 2024 will continue to be productive and profitable. Anticipates that the demand for travel will remain consistent throughout the year.