2023 sales: $236.2 million
Previous ranking: 43
Employees: 67 full-time, 15 part-time
2603 Camino Ramon, Suite 200
San Ramon, CA 94583
Phone: (925) 838-4445
Website Executives
MANAGING PARTNER: Ray Watson
CFO: Tracy Bartram
EVP, CORPORATE: Mitchell Hicks
EVP, TECHNOLOGY: Andrew Henry
COMPANY FACTS
* Privately held company.
* Mitchell Hicks, Ray Watson and Uniglobe Travel USA are shareholders.
* Specializing in small- and medium-enterprise corporate travel and leisure clients; a host agency division.
* Sales: 55% leisure, 45% business.
* Works with 635 independent contractors.
* $118 million of sales by hosted agents, 95% of which is leisure.
* Member of Uniglobe Travel network and Virtuoso.
2023 DEVELOPMENTS
* Consolidated ownership group to prepare for expansion through acquisition.
* Tested and used NDC fares when appropriate.
* Communicated with corporate clients to help them understand opportunities and challenges in the distribution landscape.
* Continued focus on premium leisure sales.
LOOKING AHEAD
* Increasing agent training on NDC fares and to ensure appropriate servicing.
* Further evaluating its tech stack to ensure flexibility for current airline strategies.
* Planning acquisitions.
* 2024 expected to remain above 2023 in most markets, with select softening. The consolidation among the largest players in the industry is expected to provide opportunities within the SME space.